📞 OmniReceptionist Pricing
Per location. Includes 500–unlimited calls/mo depending on plan. 14-day pilot on any tier.
- 24/7 answering
- Appointment booking (Calendly/Google)
- SMS confirmation
- Lead capture to email/CRM
- Spam filter
- 2 languages
- Everything in Starter
- 15+ languages with auto-detect
- CloudFran Scheduler / Square / OpenTable
- Custom voice + brand script
- After-hours emergency routing
- Call recordings + transcripts
- Everything in Professional
- Per-location scripts
- Centralized analytics
- Brand-standardized voice
- SSO (SAML/OIDC)
- Everything in Multi-Location
- HIPAA BAA available
- SOC 2 evidence pack
- Customer-managed encryption keys
- Dedicated CSM + Slack
- SLA + after-hours support
- Unlimited calls
Pricing FAQ
What counts as a "call"?
Any inbound call that is answered AND lasts more than 8 seconds. Spam-blocked calls and rings hung up under 8 seconds are free.
What if we go over the call limit?
Overage at $0.45/call. We notify you at 80%, 100%, and 120% of plan. You can also set a hard cap.
Do you support outbound calling?
Yes — outbound is included as part of the Pro plan and above (call-back queue, appointment reminders, follow-ups). Outbound minutes are pooled with the inbound call count.
Can OmniReceptionist transfer to a human?
Yes — configurable per topic. "Anyone asking for billing" → transfer to your billing line. "Anyone asking for new appointments" → handled by the AI. Hybrid is the most common setup.
What about my existing phone number?
Two options: forward your existing number to OmniReceptionist (cheap, fast), or have us provision a new number and port your existing one (clean, takes ~2 weeks). Both work.